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Salesforce.com For Dummies ReviewI purchased several copies of the book for my sales team whose technical proficiency was across the board. While all of the material is covered in the online help available from Salesforce.com, several team members felt much more comfortable with a book that they could hold. It is a great help in getting all of the team members to use the same nomenclature which is the first step in any sales "methodology" becoming effective.Those wishing a deeper dive, should look at the author's other books targeted towards a more advanced and technical audience.Salesforce.com For Dummies Overview
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